Steele-Dixon the Motor Industry Recruitment Specialists
Project Manager eVHC - Pan European role.
To ensure the SLA agreed with a manufacturer in Europe is met. To ensure accelerated deployment of autoVHC. To optimise revenue and deliver customer satisfaction.
Plan and agree proof of concept implementation strategy including critical success factors
Plan, agree and deliver implementation strategy ensuring the project is delivered on time and achieves the correct volumes.
Co-ordinate and align sales, operations, and I.T. effort ensuring agreed project deliverables are met.
Accelerate the implementation of autoVHC and other products within Europe
Embed autoVHC as the Europe aftersales solutions provider of choice
Act as first point of contact for autoVHC within the manufacture in Europe
Liaise with the manufacturer in the European management team to ensure that autoVHC is supported and promoted to Branches and territories
Keep autoVHC management informed of any issues and opportunities with the manufacturer Europe account.
Liaise directly with the manufacturer Europe and manufacturer branch management to ensure fully support is given to autoVHC “embedding”, identify problems and corrective actions for full dealer adoption.
Lead monthly reviews with autoVHC and with the manufacturer Europe leadership
Identify, scope, price and project manage the manufacturers Europe specific additions to the eVHC and video platforms
Monitor and manage system utilisation ensuring escalation is exercised within the terms of the SLA.
Identify and recommend improvement actions and monitor branch and territory performance
Develop and deliver branch presentations to promote the adoption of autoVHC
Identify training needs, develop appropriate training materials, liaise with Snap-on training team to deliver localised training
Project management experience
Aftersales experience at dealer and OEM level
I.T. System implementation experience
Knowledge of eVHC products
Project management methodologies such as Prince2, Six Sigma etc.
For more information please contact Ed Steel eon 07787 148 796 or email ed@Steele-dixon.co.uk